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Last updated:
September 5, 2025

Privacy policy for event registrations

A privacy policy in accordance with the General Data Protection Regulation (GDPR) must cover various points to meet requirements and make users transparent about how their data is processed. Here are the essential points that a privacy policy for your event registration should include.

Privacy icon

Content of the privacy policy

1. Introduction and data controller

  • Name and contact details of the data controller
  • Optionally, contact details of the data protection officer
  • Purposes and legal bases for data processing

2. Clear statement of purposes for processing personal data

  • Mention of the respective legal bases (e.g., consent, contract fulfillment, legal obligation, legitimate interest).

3. Types and categories of data

  • Description of the personal data collected and processed (e.g., name, address, email)

4. Recipient of data

  • Information on to whom the data will be disclosed to third parties (including processors)

5. Transfer to third countries

  • Indication whether data will be transferred to countries outside the EU/EEA and what protective measures (e.g., standard contractual clauses) will be taken.

6. Storage duration

  • Statement of the criteria for determining the storage period or specific storage periods.

7. Rights of data subjects

  • Right to information
  • Right to rectification
  • Right to erasure (right to be forgotten)
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to revoke consent at any time

8. Right to lodge a complaint

  • Information about the right to lodge a complaint with a supervisory authority.

9. Automated decision-making and profiling

  • If applicable, indication whether automated decision-making including profiling takes place and essential information about the logic and scope of such processes.

10. Cookies and tracking technologies

  • Description of the cookies and other tracking technologies used, including the possibility of deactivation.

11. Changes to the privacy policy

  • Notice that the privacy policy will be adjusted as needed and how users will be informed of changes.

12. Additional information for specific services

  • If specific services or features require additional information, these should also be described in detail.

These points are intended to ensure that the processing of personal data during event registration is transparent and lawful and that data subjects understand and can exercise their rights.

 

Adding your own privacy policy for event registration in Oniva

To add your own privacy policy in Oniva for your event registration, follow these steps:

  1. Go to Settings.
  2. In the Attachments section, select "Add attachment."
  3. Upload your privacy policy.
  4. Check the box "Consent from guests required."
  5. Save your changes.

By capturing the privacy policy at the workspace level, you ensure that the privacy policy you have uploaded is activated for all events. Alternatively, a different privacy policy can be placed in the authorisation group at the event level.

Screenshot of workspace settings
Screenshot of registration attachments
Download
Privacy policy template for event registrations

No privacy policy at hand? Fill out the form to download ourfree, editable Word template.

By submitting, I agree that Oniva may process and store my data in accordance with the Oniva
Privacy Policy
.

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Please provide all information regarding your request. The more detailed your input, the faster we can process it.

Insert the link to your event or campaign – this helps us locate it more quickly.
Describe your issue as precisely as possible: What exactly do you need help with? Which function or area of the application is affected? If something didn’t work as expected, what happened and what steps did you take beforehand?

⚠️ Please do not provide
any personal data of guests
(e.g. names, e-mail addresses or phone numbers). Use
booking numbers
and
links
only to describe your request. Note: If you enter personal data, it will be transmitted to and
processed by our external support provider
 as part of handling your request.

By submitting, I agree that Oniva may process and store my data in accordance with the Oniva Privacy Policy.

Thank you for your support request! 🎉

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Refunds

Your contact details

Only requests from existing admins will be processed. Please enter your own contact details in the section below.

Request details

⚠️ Please do not provide
any personal data of guests
(e.g. names, e-mail addresses or phone numbers). Use
booking numbers
and
links
only to describe your request. Note: If you enter personal data, it will be transmitted to and
processed by our external support provider
as part of handling your request.

Fees

In addition to the usual processing fees, an extra fee of
CHF 2.50 / EUR 2.40 per transaction
 will be charged for refunds. This amount will be deducted from the total proceeds. For more information, please refer to the
Terms of Use
.

By submitting, I agree that Oniva may process and store my data in accordance with the Oniva Privacy Policy.

Thank you for your support request! 🎉

What happens next?

A member of our support team will contact you as soon as possible to help you with your issue. In the meantime, visit our knowledge base and explore helpful articles and guides that may already provide the answers you need.