Guest Management

Guest management – efficient attendee tracking & data control

With Oniva, you manage your entire attendee journey centrally, efficiently, and in compliance with data protection regulations. From invitation and RSVP through to post-event follow-up, Oniva gives you maximum control and offers your guests a seamless experience.

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A collage of various guest management features, including profile pictures, a comment notification, a quota bar from the event dashboard, and a booking notification.

Manage your guest data securely and clearly in one place

digital guest management

Digital, centralised guest management

Keep track of registrations, cancellations, check-ins and accompanying persons at all times. With Oniva, you can manage your participant data centrally, securely and efficiently. Instead of sending Excel files by email, all data is stored centrally and securely in our cloud solution. This makes your guest management accessible from anywhere.
  • Live guest list with filtering, search and segmentation features
  • Status tracking: invited, registered, cancelled, checked in
  • Event history per contact
  • Import & export via Excel or through integrations
Illustration of a section from a guest list within the Oniva event tool, with one contact highlighted.
Ultimate flexibility

Flexible audiences & custom registration forms

Tailor registrations to your audiences—from simple to complex. Whether it's employees, partners, VIPs or media, Oniva lets you create individual event registrations and precisely control who sees which registration options. With personal event links, you offer a bespoke RSVP experience and enable guests to independently cancel their registration.
  • Custom registration forms per audience segment
  • Conditional fields for dynamic registration logic
  • Personal event links with pre-filled information
  • Booking privileges defined per contact
  • Guests can cancel themselves via their personal event link
Two different registration forms for different target groups within the guest management software Oniva.
Live event reporting

Key insights for improved attendee management

Make informed decisions during the event. Track RSVP in real time - how many guests have registered, cancelled or checked in. Identify bottlenecks early on. Optimise on-site logistics and use data-driven insights to improve future events. With Oniva's guest management, you can take your event marketing to a whole new level.
  • Live dashboards showing registration and check-in status
  • Exportable reports for teams, sponsors or debriefing
  • Integrations for check-in, badge printing & communication
  • Data-driven learnings for your next events
Illustration of a section of the dashboard of the guest management software Oniva showing the various sessions. The middle session is almost fully booked, which is why a warning message is displayed. Above this, information from the event website can be seen (16 places available) as well as the option for guests to specify the reason for cancellation when deregistering.
High data security

Secure management of sensitive guest data

As an event organiser, you’re responsible for your guests’ personal data. Oniva helps you handle attendee management reliably—so you can manage guest data securely, transparently, and in a GDPR-compliant way without extra effort. Two-factor authentication (2FA) or Single Sign-On (SSO) adds an additional layer of security.
  • Automatically anonymise personal data after the event
  • Pass anonymised guest lists to the check‑in team
  • Embed your own data protection policies directly into the registration process
Illustration of various guests, the option to accept the organiser's privacy policy, and the function to anonymise all personal data after the event within the guest management software Oniva.

Trusted by leading organisations

Google Rating 4.9/5
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Complete control over all event stages

Guest and attendee management is fully integrated with all other Oniva features. From invitation to registration to analysis, you manage everything centrally in a single event tool.

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Event Websites

Integrate your event registration directly on the event landing page
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Event Communication

Send personalised invitations and notifications
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Event Registration

Manage registrations, slots and add-ons
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Event Check-in

Check the check-in status per guest directly in the guest lists
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Event Reporting

Track no-shows, entry times and peak times in real time
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Online Events

Reduce waiting times on site and avoid stress at event entry

Clear guest management instead of Excel chaos

Fed up with confusing lists and manual upkeep? Try Oniva free for 10 days or book a demo- and bring structure to your guest management.

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Frequently asked questions

Everything you need to know about Oniva's guest management.

What is guest management?

Guest management refers to the process of organizing, tracking, and communicating with attendees before, during, and after an event. It includes managing invitations, registrations, RSVPs, check-ins, guest data, and follow-up communication. Modern guest management software automates these steps and ensures a smooth experience for both organisers and attendees.

Why is guest management important for events?

Effective guest management helps ensure accurate attendee numbers, reduces manual administrative work, improves event communication, and enhances the guest experience. It also supports compliance with data protection regulations and provides valuable insights for event evaluation.

What features does guest management software typically include?

Most guest management platforms offer features such as online registration, RSVP tracking, guest list management, custom forms, automated emails, check-in tools, seating plans, badge creation, and analytics dashboards. Advanced platforms also support integrations, multi-event management, and role-based access.

How does guest management software improve event organisation?

It centralises all guest-related information in one platform, allowing teams to collaborate more efficiently. Automated confirmations, reminders, and updates reduce manual tasks, while real-time reporting helps organisers make informed decisions throughout the event lifecycle.

Can I customise registration forms and guest journeys?

Yes. Most guest management systems allow full customisation of registration fields, branding, workflows, and communication. You can tailor the experience based on event type, target audience, or special requirements such as VIP handling or multi-track preferences.

Is guest data secure in a guest management platform?

Reputable platforms follow strict data protection standards such as GDPR. They use encryption, secure data storage, access controls, and audit trails to ensure sensitive guest information remains protected at all times.

Can guest management tools handle large-scale events?

Absolutely. Scalable systems are designed to handle thousands of guests simultaneously, support high-volume check-ins, and maintain stable performance even under peak load. This makes them ideal for conferences, trade shows, corporate events, and hybrid formats.

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