Privacy Policy Statement

Responsible for data processing is:

Oniva Ltd
c/o Swisscom Broadcast Ltd
Binzstrasse 7
8045 Zurich

The data protection officer can be reached at the following contact:

Oniva AG collects, stores, and processes personal data of users to the extent necessary for the administration of the client relationship, the provision of our services, the fulfilment of orders and contracts, invoicing, responding to inquiries, providing technical support, as well as the evaluation, improvement, and further development of Oniva products, services, and functionalities.

Within the scope of your use of our information, communication, and technology services, Oniva AG collects and processes technical data. Such technical usage data may be processed as personal data:

• where necessary for the security and operation of our technical infrastructure, the assurance of service and performance quality, and the further development of services;
• where explicitly described in this Statement or where you have consented to the processing during use of a service.

Our clients use Oniva to create event websites where users can access information, register, interact, or make bookings. Oniva AG has no control over the content of these websites or the type of information collected and managed by our clients using Oniva.
Such data is owned by our clients and is processed, disclosed, and protected in accordance with their own privacy policies as set out during the registration or booking process. This Statement does not apply to such data.

We process our clients’ data in accordance with their instructions and pursuant to our contractual agreements with them, to the extent necessary for the provision and optimisation of the service, permitted under this Privacy Policy, and required by law. We store this information on our servers, but we do not control the collection or management of such data. We have no direct relationship with the individuals who provide personal data to our clients. Oniva AG confirms that you, as a user, have the right to access your personal data. Our clients control the data they collect via Oniva and are responsible for its correction, deletion, or updating. We may assist our clients in informing their participants about the collection, processing, and use of their data. We accept no liability for the use of data collected by our clients through Oniva.

Oniva AG processes data only in accordance with client instructions and has no direct relationship with the individuals whose personal data is processed. If you are a client of one of our clients and do not wish to be contacted, please address your request directly to the client with whom you have a relationship. We may transfer personal data to third parties that support us in providing our services.

Data is collected either by participants or our clients, or imported from primary systems such as CRM platforms. Data is retained only as long as necessary to ensure traceability of transfers or compliance with statutory retention periods or contractual obligations.

We process personal data solely for the purposes contractually agreed with our clients and only to the extent permitted for their use. This includes processing personal data for event purposes such as participant communication, event organisation, access control, interaction, and evaluation.

Data provided by you in connection with your use of Oniva may include:

This website uses cookies. These are small text files that make it possible to store specific information relating to the user on the user's device while they are using the website. Cookies make it possible, in particular, to determine the frequency of use and number of users of the pages, to analyse the behaviour of page use, to determine the IP address and the operating system used, but also to make our offer more customer-friendly. Cookies remain stored beyond the end of a browser session and may be accessed again on subsequent visits. If you do not wish this to happen, you should set your Internet browser to refuse to accept cookies.

We use web analysis tools to obtain information about the use of our Oniva solution and to improve our offering. These tools are usually provided by a third-party provider. As a rule, the information collected for this purpose about the use of a website is transmitted to the server of the third party through the use of cookies. Depending on the third-party provider, these servers may be located abroad. The data is transmitted by truncating the IP addresses, which prevents the identification of individual end devices. The IP address transmitted by your browser as part of the use of third-party tools is not linked to other data from these third-party providers. A transfer of this information by third-party providers only takes place due to legal regulations or in the context of processing on behalf of a client.

Locations of foreign suppliers and service providers may be in the USA or in other countries where the applicable data protection laws offer a lower level of protection than in Switzerland. In this case, we contractually ensure adequate protection in accordance with the laws applicable in Switzerland, for example by concluding so-called EU Model Clauses with the recipients. These are a series of contractual clauses introduced by the European Commission to provide adequate protection for personal data in cross-border transfers.

You have the right to obtain information about your personal data processed by us at any time in writing and free of charge. You can send us your request for information in writing, enclosing a copy of your identity card or passport, to our postal address.

We reserve the right to amend this Statement at any time. The version published on our websites is authoritative. By using Oniva, you agree to the current version of this Statement.