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Last updated:
January 22, 2026

How to: Add information such as seat numbers retrospectively

Specific additional information for event registrations can also be integrated into your bookings afterward via import. Examples include the guest's seat number, authorisation for certain VIP zones, or group assignments.

Screenshot of a contact with a fixed seat.

Import data retroactively

1. Downloading the guest list under contacts

  1. Go to your event and open the contacts section.
  2. Select the option to download the guest list.
  3. The guest list will then be downloaded as an Excel file, containing all relevant information about your contacts.
Screenshot of the option to download the guest list

2. Capturing a new form field in the registration form

  1. Go to your event and edit it. Then open the appropriate authorisation group and select the registration form.
  2. Add the new form field by selecting the appropriate option and entering the required information. Make sure you select the appropriate identifier. Depending on what is to happen with the information, a different field must be selected.
  3. If desired, you can hide the form field from contacts by checking the checkbox.
  4. Save the changes to activate the new form field.
Screenshot of authorisation groups in an event.
Entering the identifier in a form field

3. Inserting a new column for guest information in Excel

  1. Open the downloaded Excel file with the guest list.
  2. Add a new column by clicking on the appropriate area and selecting the option to insert a column.
  3. Enter the desired information for each guest in the new column.

4. Importing the updated excel into the platform

  1. Go to your event and open the "Contacts" section.
  2. Select the option to import contacts and upload the updated Excel file.
  3. Choose the option "Update existing contacts" and map the table columns accordingly, selecting only the identifier and the form field for assignment.
  4. Perform the import process to integrate the updated information into your contacts.

 

Displaying information on the badge

For events with an event badge, the additional information can be displayed on the badge. To do this, capture the new form field in the registration form with the identifier badge_info.

 

Displaying guest information in the check-In app

For events with check-in via the Check-In App, individual information can be displayed as "Check-in Info" in the Check-in App. Capture this information either directly on the respective contact through the "Check-in Info" form field or import it for multiple data sets via data import by updating existing contacts. The "Check-in Info" field exists by default and does not need to be created additionally.

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