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This article provides a comprehensive explanation of the different settings for events in Oniva, giving users an overview of the available options and how to configure them.
The event link directs users straight to the event website and can be customised. Editing is only possible while your event is in "Draft" status, which can be changed in the event dashboard.
Keywords help with searching and make it easier to find your event in libraries. They are only relevant if the event is displayed in such a library.
💡 Note: Event libraries can be enabled on the workspace.
This defines the person who is internally responsible for the event. This information is not visible to guests. Users without an admin role can act as “event operators” and will have access to contacts, bookings, and campaigns for the event. To obtain an admin role, please contact Oniva Support via the form at the bottom of the support page.
💡 Note: Event managers handle registrations and notifications, while the contact person shown on the event website is visible to guests and serves as the point of contact for questions. Contacts can be added under “Edit Event” → “Event Information.”
This function allows participants to make their attendance visible to others on the event website—provided they consent during registration. You can also enable profile photo uploads by adding a field with the identifier “image” under “Edit Event” → “Authorisation Groups” → “Registration Form.” This enhances networking and adds a personal touch. If guest display is activated, the relevant section will appear on your event website.
Logged-in or authenticated guests can leave comments on the event website if this feature is enabled, fostering interaction among participants. Enabling comments adds a button with a flyout menu in the top-right corner of your event website, where guests can leave messages.
In this section, you can define the visual branding for your event.
You can set the title image and layout for your event under "Edit Event" → "Event information." Learn more about images in Oniva in this article.
Here, you set the layout for all event notifications, e.g., booking confirmations. The sender address can be customised in the email settings (see below). The logo is taken from the appearance settings. Notifications themselves can be found in the “Notifications” menu.
With the Oniva Check-In app, you can check guests in easily via ticket scan or manually. Multiple devices can be used simultaneously, ensuring full control. For the best experience, enabling e-tickets is recommended; alternatively, the app can function as a digital guest list.
Activate the app directly in the event settings, download it from the App Store or Google Play, and scan the configuration QR code from your event dashboard to get started. Note that scanning e-tickets requires both the check-in function and the e-ticket function (see below) to be enabled.
👉 Article on e-ticket and check-in
You can create either a single e-ticket for the entire booking or separate tickets for each booking option. Tickets can be customised with text or images (e.g., directions or sponsor logos). They are automatically sent with the booking confirmation and can also be sent later via campaigns.
Remember to enable the check-in app if you plan to scan e-tickets with the Oniva Check-In app.
👉 Article on e-ticket and check-in
You can create personalised PDF badges for each guest, which can be emailed individually or downloaded and printed in bulk. Badges include information such as name, photo, and additional details like access zones, simplifying on-site check-in. They can also be printed “on demand” directly from the check-in app.
Each workspace in Oniva has a default sender email address for sending emails. The reply-to address can be set freely. If you wish to use a different sender address for an event, contact Oniva Support to activate it.
Oniva supports events in German, French, Italian, and English. You can set a default language and provide translations for additional languages. Contacts receive invitations and notifications in their preferred language, including personalised links. When importing contacts, include a column for language to assign each contact correctly. Note that all custom text fields must be translated by the admin.
👉 Article on multilingual events
For paid events, you can enable different payment methods (online, cash, invoice) and set prices and discounts for specific groups. Payment status is updated automatically or manually. Refunds are also possible.
After enabling payment settings, corresponding prices can be added under booking options. Payment details include:
Promotes the event as a "recommended event" in the event library. Promotion is only relevant if the event is displayed in a library.
💡 Note: Event libraries can be enabled on the workspace.
The “bookings on request” feature allows bookings to initially have the status “requested” and only be confirmed after review and approval by an admin. This lets event managers control which participants are admitted.
Optionally, ticket coordinators can pre-review requests and set them to “pending,” but final approval is always by an admin. Guests are notified of every status change, from request submission to confirmation or rejection.
👉 Ticket coordinators for bookings on request
You can set a specific time zone for your event. If it differs from the workspace default, it will be displayed on the event website. Admin users can set their own time zone in their account, so they see all time-related information, such as booking times, in their preferred zone.
Event admins for this event are set through account groups. You can create and edit admin account groups in the workspace. If no admin access is configured, only workspace admins can access this event in the admin panel.
With Oniva, you can seamlessly embed the registration for your event into an existing website. Use the code below to embed the registration as an iframe pop-up. Place the code in the <head> section of your website. A sample button, which is inserted into the <body> of your page, serves as the trigger for the pop-up. This integration ensures a smooth registration experience without the need for the page to reload.
In addition to basic settings, Oniva offers options to manage events and meet data protection requirements:
Closing an event prevents further actions such as bookings and check-ins. However, the event remains visible in the Events module and can be accessed if needed.
Archiving an event hides all associated contacts and bookings within the event and across workspaces. The event website will no longer be accessible via the original link. Archived events can be reactivated.
(🔒Admins only)
This function is for troubleshooting. It deletes cache entries and renews event-related indexes. During this process, event data may be temporarily unavailable.
Anonymisation permanently deletes personal data such as first and last names, email addresses, and information from the registration form. This feature meets data protection requirements and helps safely remove sensitive data. Please note that anonymised data cannot be restored.
Deleting an event removes all data, contacts, and bookings permanently. This action is final and cannot be undone. Ensure no important data is needed before performing this action.
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