Supported browsers, e-mail clients, and devices

Supported browsers

Oniva supports the following browsers:

• Google Chrome (latest version)
• Mozilla Firefox (latest version)
• Microsoft Edge (latest version)
• Apple Safari (latest version)

Note:
Microsoft recommends using Microsoft Edge as the default browser and continues to support Internet Explorer 11 for backward compatibility. Oniva does not support any version of Internet Explorer.

Supported e-mail clients

Desktop e-mail clients

• Web-based e-mail clients
  Office 365 in supported browsers
  Microsoft Outlook in supported browsers

• Desktop e-mail clients
  Outlook for Office 365 (latest version) for macOS Sonoma or later & Windows 11 or later
  Mozilla Thunderbird (latest version) for maxOS Sonoma or later & Windows 11 or later
  

Mobile e-mail clients

• iOS 18 or later
  Microsoft Outlook App (latest version)
  Apple Mail App (latest version)

• Android 14 or later
  Samsung E-Mail App (latest version)
  Microsoft Outlook App (latest version)

In some desktop e-mail clients, buttons may be displayed in a square format.

Our emails are not fully optimised for dark mode. There may be display deviations.

Supported mobile devices for the check-in app

The Oniva check-in app is supported on the following mobile devices:

• Apple devices
  Compatible with iPhone and iPad running iOS 18 or later
• Android devices
  Compatible with devices running Android 14 or later

The Oniva Check-In app requires a stable internet connection (Wi-Fi or mobile, 4G or higher) to ensure live data synchronisation.

For an optimal user experience, the latest version of the operating system should be installed on the device.