Account roles and permissions

Who needs an account in Oniva?

Accounts can be created in Oniva for all internal members of an organization, such as employees or members. Any number of accounts can be created.

Users with an account can log in and access their existing bookings.

Events can also be configured so that only logged-in users are allowed to book. This increases security compared to personal links, which could be shared.

💡 Tip: Learn how to add users to Oniva in the article edit accounts.

Activating accounts as admins

Existing accounts can be activated as admins in the admin area. Activated admin accounts can be assigned as event admins for events created by other admins.

Event admins have full permissions for the respective event:

• Edit events and adjust settings
• View and modify bookings
• Create, manage, and send campaigns

Important:

• Depending on the license level, only a limited number of admins can be activated.
• If more admins are required, contact support@oniva.events.
• To activate new admins, first deactivate existing admin accounts if the limit has been reached.

Read-only access

Read-only access can be granted to any account for an event, whether admin or not. With read access, users can view contact and booking lists but cannot make any changes.

Admin roles

Once an account is activated as an admin, it has access to the basic admin functions.

In addition, admins can be assigned admin roles that unlock specific permissions.

Event creation

Admin accounts with permission to create events can create new events within their workspace. In these events, they are automatically assigned as the responsible event admins. Additional existing admins can be added to grant them access as well.

Workspace admin

Workspace admins can:

• View all events within their workspace
• Manage workspace settings
• Edit events even if they are not explicitly assigned

This allows them to maintain oversight and ensure smooth operations.

Campaign group admin

Campaign group admins can:

• Perform all actions within the campaign groups assigned to them
• Create, edit, and send campaigns

This ensures that campaigns are communicated correctly and on time.

Account management

The account management permission allows admins to:

• Create, edit, block, and delete accounts
• Edit all available account data

With the additional permission to manage admin rights, admin privileges can be assigned at all levels.

Tenant admin

Tenant admins have the highest permission level in Oniva.
In addition to the permissions of an event admin, they can:

• Create and manage workspaces and campaign groups
• Configure general platform settings

This gives them full control over the platform and ensures that all activities run smoothly.