Articles by topic

Online Events & Live Streaming

Related articles

Table of contents

Last updated:
September 5, 2025

Multilingual events

To design multilingual events effectively, Oniva offers fully integrated multilingual support for German, French, Italian, and English. Here's how you can utilize it.

Illustration of the translation function.

Language selection when creating events or campaign groups

When creating an event or campaign group, you can easily select the available language. Additionally, you can also set a default language to serve as a fallback for contacts who haven't specified a specific language.

Translations in text fields

Each text field provides tabs in the available languages where translations can be entered. If no translation is provided, the default language is automatically displayed.

Importing contacts

During the import of contacts, you can either import a language directly from Excel or retrieve the language from the account settings for contacts. This ensures that contacts are addressed in their preferred language.

Personalised communication

Contacts receive all communication, such as invitations and notifications, in their language. Even their personal link is generated directly in the specified language.

Display of language for contacts

The language preference of contacts is displayed and can be used for evaluations. This provides valuable insights to better target your audience.

Through these features, organising and conducting multilingual events on our platform becomes simple and effective.


Frequently asked questions

  • Old texts or translations are still visible in my event. What could be the reason?
    It's likely that texts were entered in other language fields before the language was deactivated. To solve this problem, you can reactivate the language and delete any texts that are no longer needed.
Download

By submitting, I agree that Oniva may process and store my data in accordance with the Oniva
Privacy Policy
.

Was this article helpful?

Thank you very much! Your feedback has been recorded.
Huch! Beim Absenden des Formulars ist etwas schief gelaufen.

Helpful information for event managers

Discover exciting articles about creating unforgettable events.

Top 6 event websites – Inspiration for 2025

Top 6 event websites – Inspiration for 2025

Portrait of Anna Fredholm
Anna Fredholm
January 22, 2025
5 min

Didn't find an answer?

If you couldn't find the information you were looking for, our support team is happy to help. Create a ticket, and we will get back to you as soon as possible.
Time icon
Support hours
Monday to Friday, 08:00 to 17:00(excluding public holidays in the city of Zurich)

Contact support

Your contact details

Only requests from existing admins will be processed. Please enter your own contact details in the section below.

Request details

Please provide all information regarding your request. The more detailed your input, the faster we can process it.

Insert the link to your event or campaign – this helps us locate it more quickly.
Describe your issue as precisely as possible: What exactly do you need help with? Which function or area of the application is affected? If something didn’t work as expected, what happened and what steps did you take beforehand?

⚠️ Please do not provide
any personal data of guests
(e.g. names, e-mail addresses or phone numbers). Use
booking numbers
and
links
only to describe your request. Note: If you enter personal data, it will be transmitted to and
processed by our external support provider
 as part of handling your request.

By submitting, I agree that Oniva may process and store my data in accordance with the Oniva Privacy Policy.

Thank you for your support request! 🎉

What happens next?

A member of our support team will contact you as soon as possible to help you with your issue. In the meantime, visit our knowledge base and explore helpful articles and guides that may already provide the answers you need.

Refunds

Your contact details

Only requests from existing admins will be processed. Please enter your own contact details in the section below.

Request details

⚠️ Please do not provide
any personal data of guests
(e.g. names, e-mail addresses or phone numbers). Use
booking numbers
and
links
only to describe your request. Note: If you enter personal data, it will be transmitted to and
processed by our external support provider
as part of handling your request.

Fees

In addition to the usual processing fees, an extra fee of
CHF 2.50 / EUR 2.40 per transaction
 will be charged for refunds. This amount will be deducted from the total proceeds. For more information, please refer to the
Terms of Use
.

By submitting, I agree that Oniva may process and store my data in accordance with the Oniva Privacy Policy.

Thank you for your support request! 🎉

What happens next?

A member of our support team will contact you as soon as possible to help you with your issue. In the meantime, visit our knowledge base and explore helpful articles and guides that may already provide the answers you need.