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Online Events & Live Streaming
Last updated:
June 2, 2025

Event badge

The badge feature allows guests to receive a personalised event badge. Badges are available in A6 and A7 formats.

View the badge format.

What is the badge function?

The badge feature generates an individual PDF document for each guest, serving as their event badge. This document can be automatically sent with the booking confirmation (print@home badge) or downloaded and managed by the admin. The badge feature is activated in the event settings.

Once badges are activated, they can be downloaded individually via the contact overview or collectively for the entire contact list. This enables badges to be printed in advance and prepared on-site, streamlining the check-in process and saving time.

The event badge can be downloaded via the check-in app and printed on-site by scanning the e-ticket at check-in. Printing is fully on-demand, ensuring that the correct badge is always instantly available. This eliminates the need for time-consuming searches for pre-printed badges or printing them in advance.

Printing the badge from the check-in app

When badges are activated for events with accompanying persons, a badge will also be created for each accompanying person. Ensure that the necessary information for the badge is collected in the registration form for accompanying persons.

The following information can be displayed on the event badge:

  • Logo: The event logo configured in the event settings will appear on the badge.
  • Photo: Guests can upload a photo during registration if a corresponding form field for image upload is enabled.
  • Name: The guest's name is taken from the registration form or their account.
  • Organisation: The guest's company or organisation is taken from the registration form or their account.
  • Function: The guest's role or position is taken from the registration form or their account.
  • Badge info: An additional input field with the identifier "badge_info" can be used for information like access zones or table numbers.

The badge function generates an individual badge with various data fields for each gues The fields are only displayed if they also contain a value. For example, if you do not activate a profile picture in the registration form and guests therefore do not upload a picture when registering, no picture will be displayed on the badge. In order for the values entered in the registration form to be displayed, they must be linked to the correct identifier. The information can either be added by the guest themselves when registering, by the administrator or by import. If the data is entered or imported by the admin, it can also be hidden for the guest. This can be useful if information should not be visible or editable for the guest. To do this, the "Hide for contact" checkbox can be activated in the corresponding form field.

Tip: Importing badge information
The guest list can be downloaded via the event contacts. A column can be added to the downloaded file to add information such as access zones or table numbers. The updated guest list can then be uploaded again and the new column can be linked to an input field with the identifier badge_info. In this way, additional information can be printed on the badges that guests cannot edit themselves. Read more on this in our article How to: Adding information (seat number, access zones etc.) to a booking retrospectively.
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Refunds

Refunds are subject to a fee of CHF 2.50 per transaction in addition to the processing fee. Whether this fee will be borne by the guest or the organizer can be determined by you. The refund will then be processed for the full or partial amount. Ideally, you should specify this in your guest terms and conditions.
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